Privacy policy

Last Updated: June 8, 2026

ÉCLOVA Studio Ltd. respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit eclova.co or any related domains that redirect to it, including eclovastudio.com and eclova.studio.

By using our website, submitting a form, booking a call, joining our email list, requesting an audit, or accessing a client portal connected to our domain, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly, including your name, role, email address, website URL, business name, project details, budget range, audit request details, messages, and any other information you choose to submit.

If you book a call through Calendly or a similar scheduling tool, we may receive scheduling details such as your name, email address, selected time, meeting notes, and phone number if you choose to provide one.

If you become a client, we may collect additional information through a third-party client portal, such as contracts, invoices, billing details, business addresses, project questionnaires, file uploads, approvals, feedback, deliverables, and project communications. Payments are processed by third-party payment providers. We do not directly store full payment card details.

2. Information Collected Automatically

When you visit our website, we may collect certain technical and usage information automatically, such as your IP address, browser type, device information, pages visited, referral source, approximate location, and interactions with the website.

We may use tools such as Google Analytics to understand website performance and visitor behavior. We may also use or later add tools such as Meta Pixel, Pinterest Tag, LinkedIn Insight Tag, or similar analytics and advertising technologies.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to operate the site, remember preferences, measure performance, understand traffic, improve content, and support marketing or retargeting efforts.

Where required, we will request consent through a cookie banner or similar consent tool. You can manage cookies through your browser settings and, where available, through our cookie preferences tool. Additional cookie details may be provided in a separate cookie notice or embedded cookie policy.

4. How We Use Information

We may use personal information to respond to inquiries, provide audits, schedule calls, send newsletters and marketing emails, manage client relationships, provide services, process contracts and invoices, communicate about projects, deliver resources, improve the website, monitor performance, prevent misuse, protect security, and comply with legal, tax, accounting, or business obligations.

We do not sell personal information, and we do not sell personal information to advertisers.

5. Email Marketing

If you subscribe to our email list, we may send resources, offers, service announcements, blog posts, launch notices, and other updates related to ÉCLOVA. We may use an email marketing provider such as Flodesk or a similar platform to manage these communications.

Email platforms may collect engagement data, such as whether an email was opened, whether links were clicked, and whether you unsubscribed. You can unsubscribe at any time using the link included in our emails.

6. Client Portal and Project Communications

We may use a third-party client portal provider, such as Bonsai or a similar platform, to manage contracts, invoices, payments, files, questionnaires, messages, approvals, deliverables, and project records. Client portal data may also be governed by that provider’s own privacy policy and terms.

Project communications may also occur by email. Please do not send passwords, payment card details, highly sensitive personal information, or confidential credentials through ordinary website forms or unsecured email. If credentials are needed for a project, we may recommend a secure sharing method, such as Bitwarden or another approved password-sharing tool.

7. How We Share Information

We may share personal information with trusted service providers who help us operate the website and business, including website platforms, form providers, scheduling tools, analytics providers, email marketing platforms, client portal providers, payment processors, cloud storage providers, legal/accounting support, and project collaborators when needed to provide services. We do not intentionally submit personal information, payment details, passwords, or sensitive confidential information to any AI tools.

We may also share information if required by law, to protect our rights, to prevent fraud or misuse, or in connection with a business transfer such as a merger, acquisition, or sale of assets.

8. Data Retention

We keep inquiry and form submission records as long as needed for business purposes, unless deletion is requested and we are legally or operationally able to comply.

Client records, contracts, invoices, project files, payment records, and communications may be retained as long as necessary for legal, tax, accounting, contractual, and legitimate business purposes.

9. Your Privacy Choices

You may request access to, correction of, or deletion of your personal information by contacting us at legal@eclova.co. We may need to verify your identity before processing certain requests.

Depending on where you live, including if you are located in California, the EEA, the UK, or another jurisdiction with privacy rights, you may have additional rights regarding your personal information. These may include the right to access, correct, delete, restrict, object to processing, withdraw consent, or request portability of your data.

We will respond to privacy requests as required by applicable law.

10. International Visitors

ÉCLOVA Studio Ltd. is based in Georgia, United States. If you access our website from outside the United States, your information may be processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your location.

11. Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no website, platform, email system, payment processor, or online transmission is completely secure. You use the website and submit information at your own risk.

Please do not submit highly sensitive information unless we specifically request it through an approved secure method.

12. Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

13. Third-Party Links and Tools

Our website may link to or integrate third-party websites and services, including Calendly, Google Analytics, Framer Native Forms, email marketing platforms, client portals, payment processors, and social media platforms. We are not responsible for the privacy practices, security, or content of third-party services.

Please review the privacy policies of any third-party services you use.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Your continued use of the website after updates are posted means you acknowledge the revised policy.

15. Contact

For privacy questions or requests, contact:

ÉCLOVA Studio Ltd.
Email: legal@eclova.co